Contact Us
1. Customer Support
For help, bug reports, or data deletion requests, email us at the address below.
Email: [email protected]
2. Backing up and Deleting Data
To delete your account and posted comments, right-click the Stream Danmaku icon in your browser toolbar and select “Options”. In the dashboard, open “Account” in the sidebar, then select “Delete account” at the bottom.
After deletion, the same Google account may need to wait up to 24 hours before registering again. Some de-identified safety records may be retained for up to 90 days to prevent abuse and protect the service.