Contact Us

Last Updated: May 30, 2026

1. Customer Support

For general inquiries, bug reports, or data deletion requests, please contact us through our official support email.

Email: [email protected]

2. Backing up and Deleting Data

To delete your account and all associated data, right-click the Stream Danmaku extension icon in your browser toolbar and select "Options". In the dashboard that opens, go to the "Account" tab and click the red "Delete Account" button at the bottom.

After deletion, the same Google account may need to wait up to 24 hours before registering again. Some de-identified safety records may be retained for up to 90 days to prevent abuse and protect the service.